Support Caddie is the support ticketing system built for growing teams. Manage every ticket from email, your website, or the API — all in one dashboard. Built-in AI surfaces past resolutions so your team resolves faster, onboards sooner, and never starts from scratch.
A complete ticketing system with a built-in AI layer that turns every resolved ticket into institutional knowledge for your team.
A full-featured ticketing dashboard where your team tracks, manages, and resolves every support request. Statuses, filters, assignments — everything you need in one place.
Customers email your support address and tickets are created automatically. Replies stay threaded. Your team works from the dashboard while customers use email.
When a new ticket comes in, Support Caddie instantly surfaces similar past issues and their resolutions, giving your team an informed starting point.
New team members ramp up in days, not months. AI-powered suggestions give them access to the collective knowledge of your entire support history from day one.
Connect Support Caddie to your existing tools with webhooks. Get notified in Slack, sync with your CRM, or build custom workflows via the API.
See which issues recur, what resolutions work, and how your team's response quality improves over time as the AI learns from more closed tickets.
Customers reach out via email, your embedded widget, or the API. Every request becomes a ticket in your dashboard — organized by project, tracked by status.
As your team works through tickets, Support Caddie's AI surfaces similar past issues and their resolutions — so your team has context before they even start typing.
Each closed ticket feeds back into the system. Over time, your team resolves issues faster, onboards new team members quicker, and builds a knowledge base automatically.
See how Support Caddie gives your team a complete support dashboard with AI that learns from every resolution.